The Issue: The Adoption Barrier
Companies spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth transformation. However, complexity, frequent updates, and no clear support often result in a "productivity gap":
- Employee Struggles: Staff struggle to operate new SAP screens or complete complex transactions, leading to delays and increased reliance on technical support.
- Workarounds: Users bypass standard SAP processes, which results in data inconsistency, compliance risks, and productivity loss.
- Training Attrition: Manual-based instruction is quickly forgotten, leaving staff unsupported when they are working.
- Underutilised Investment: The full value of the SAP system is not realised, as most users access only a limited portion of its features.
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The Approach: Contextual Guidance with SAP WalkMe
The WalkMe DAP, fully integrated into the SAP environment, bridges the usage barrier. It integrates with your SAP systems to deliver context-sensitive assistance exactly when needed.
By implementing WalkMe with SAP, your clients can ensure every user, regardless of technical skill, can complete tasks efficiently from the outset.